Return Policy

Thank you for shopping at Rennies Party! We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out as planned. This return policy outlines the process for returning unwanted or damaged items.

Return Period: You have 15 days from the date of delivery for a full refund or exchange.

Eligible Items

  • Items must be in their original, unopened packaging with all tags and accessories attached.
  • Items Must Be Unused And In Resalable condition.
  • Some Items May Be Excluded From Return, such as personalized items, perishable goods, and clearance items. Please check the product description for specific details.

Restock Fee: A 15% restocking fee will be applied to all returned items. This fee helps cover the cost of processing and restocking returned merchandise.

Non-refundable Costs

  • Shipping costs are non-refundable.
  • Any gift wrapping or other personalization costs are non-refundable.

How to Return an Item

  • Contact Rennies Party customer service at to initiate a return and obtain a Return Authorization Number (RAN).
  • Pack the item securely in its original packaging, including all manuals and accessories.
  • Attach a copy of your receipt or order confirmation to the package.
  • Write the RAN clearly on the outside of the package.
  • Ship the package to the following address.

Rennies Party Returns PO BOX 2904, Laurel MD 20709

Refunds and Exchanges

  • Once your return is received and inspected, your refund will be processed within 5 business days. The refund amount will be credited back to the original payment method, minus the restocking fee.
  • If you are requesting an exchange, please indicate the desired item in your return request. We will process the exchange upon receipt of your original item.

Damaged Items

  • If you receive an item that is damaged or defective, please contact Rennies Party customer service immediately. We will be happy to arrange for a replacement or a full refund, including the original shipping cost.


  • Rennies Party reserves the right to refuse a return or exchange at its discretion if the item is not returned in accordance with this policy.

We hope this return policy provides you with the information you need to shop with confidence at If you have any questions, please don’t hesitate to contact us.